Having Sherman + Reilly repair your equipment ensures that only factory authorized parts are used, parts are installed, and repairs are made to factory specifications. With repair service, the entire machine is fully tested to be sure it is fully ready for field service again.
In most cases, repairs can be made on products that were manufactured by S&R, 3rd parties for S+R, or that are marketed by S+R. Sometimes, 3rd party manufactured items must be referred to the original manufacturer. Your S+R representative will discuss the options with you.
To order repair services, contact Sherman & Reilly directly by calling 1-800-251-7780 or email us at the form below.
Sales, Service & Support hours are extended until 7 pm EST
Please have the following information ready when you call:
- Product type/model (e.g. HPLW-1004, DDH-75, etc.)
- Description of any modifications or damage to the equipment
- The nature of the problem or failure that needs repair
Once the quote is approved and the order has been placed, Sherman + Reilly will issue a Return Authorization with specific shipping instructions and any pertinent documentation that needs to be returned with the shipment.
Sherman + Reilly takes pride in delivering quality products that are built to last. Repairing your equipment is one way S+R strives to meet the needs of its customers. Please call today with your repair questions.